Refund policy
Return and Refund Policy
We offer a 7-day return window — you may request a return within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused, in its original packaging, with tags intact.
- It must be in the same condition as when you received it.
- Proof of purchase (receipt/order confirmation) is required.
How to Start a Return
To initiate a return, please email us at hello@artstri.com
Once your return is approved, we will:
- Email you a return shipping label
- Share instructions on how and where to send your item
Please do not send any items back without approval, as unauthorized returns will not be accepted.
Return Address (Provided Upon Approval)
For privacy and handling purposes, we will share the return address only via email once your return is confirmed.
Damages and Issues
Please inspect your order as soon as it arrives. If your item is damaged, defective, or incorrect — contact us immediately at artstricare@gmail.com, and we’ll make it right.
